TERMS & CONDITIONS

TERMS OF SALE

We accept cash, checks, debit cards, Visa, MasterCard, American Express and Discover.  All purchases shall be accompanied by payment in full at the time the materials are picked up or delivered unless an Alta Vista Nursery charge account has been established. Charge account applications are available in our sales office.

RETURNED CHECK CHARGE

All checks returned by the bank will have an additional $35.00 service charge added to the outstanding amount.

GUARANTEE

Alta Vista Nursery strives to bring you the highest quality plants available at the lowest wholesale price possible.  We take great pride in selling only the very best products.  We guarantee that our nursery stock is true to name and variety.  After the product leaves Alta Vista Nursery, we cannot control the care and maintenance of the plants and therefore cannot accept returns or refunds on plants.

TERMS ACCOUNTS

Alta Vista Nursery will open credit accounts with established companies and customers if the customer provides sufficient credit information and maintains a suitable payment history.  Payments are due within 30 days of invoice date, unless other arrangements have been made in writing.  Overdue accounts are subject to a 1.5% monthly service charge.  Buyer agrees to pay attorney fees and court costs for any balances turned over for collections. When crediting an account with a payment, any outstanding service charges may be paid before applying any part of the payment to open invoices.

PRICES

All prices are FOB Alta Vista Nursery and are subject to change without notice. Trade discounts are available based upon sales volume. Please call for additional details.

DIRECT SHIPPING PROGRAM OFFERS SAVINGS

Alta Vista Nursery has the ability to ship truck load orders of various products from hundreds of vendors direct to your job site.  This reduces handling costs and enables you to take advantage of our volume discounts that we then pass on to you, our customer.

JOINT CHECK AGREEMENTS

We encourage joint check agreements on all commercial projects when items are purchased on an Alta Vista Nursery account.

PRELIMINARY LIEN NOTICE

Alta Vista Nursery will request information as to the developer, owner, general contractor, sub-contractors and lender on all job sites where we deliver on credit.  Upon request, we will issue a material release upon payment of account.

CLAIMS

Shortages and damages must be claimed at the time of delivery and documented on the delivery form. Claims involving variety or grade must be reported in writing within 5 days of receipt of product.  Valid claims will be credited for purchase price of product only.

HOLDING POLICY

Alta Vista will assemble and hold any size order for a period of two weeks. Unless special arrangements are made, the plant material will be returned to open stock after the two week period.

SPECIAL ORDERS

Special orders will require a 50% non-refundable deposit.

FUEL SURCHARGE

Fuel Surcharges fluctuate based on the changes in fuel prices incurred by Alta Vista Nursery from our vendors and suppliers. We consistently monitor these charges and do everything possible to reduce this charge when possible.